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Operations Management

Business

How a business produces goods/services — Lean (waste reduction), Six Sigma (DMAIC, variation reduction), and TQM (continuous improvement).

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Sources

This entry names a field of study, not a term an authority defines. There is no body that owns the meaning of a discipline, so there is nothing to cite in the way a regulation or a standard can be cited. The description above is this lexicon’s own summary of how the subject is generally taught and practised. Where a specific model, framework or figure inside the field has a traceable origin, that belongs with the individual term rather than with the discipline.

Deeper treatment: this term also has a full entry in the Business Library.

Related terms

Also defined as

Designing and managing processes that transform inputs into goods or services; lean, Six Sigma, TQM, and capacity planning are core frameworks.

From the AJG lexicon archive (July 2026).

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